Effective Date: July 1, 2025

1. Information We Collect

1.1 Information You Provide

  • Name and clinic name
  • Email address
  • Phone number
  • Billing address
  • Payment information (processed securely through third-party processors)
  • Communications you send us

1.2 Automatically Collected Information

  • IP address
  • Browser type and version
  • Pages visited on our Website
  • Time and date of visits
  • Referring website addresses

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Send order confirmations and digital products
  • Respond to customer service requests
  • Send important updates about your purchases
  • Improve our Website and services
  • Comply with legal obligations
  • Contact you with new products and add you to our newsletter list

3. Information Sharing

We do not sell, trade, or rent your personal information.

We may share information with:

  • Payment processors to complete transactions
  • Email service providers to deliver your purchases
  • Professional advisors (attorneys, accountants) as necessary
  • Law enforcement when required by law

4. Data Security

We implement reasonable security measures to protect your information. However, no method of electronic transmission is 100% secure. You use our services at your own risk.

5. Cookies

Our Website uses cookies to enhance user experience and analyze Website traffic. You can disable cookies in your browser settings, but some features may not function properly.

6. Email Communications

By providing your email address, you consent to receive transactional emails about your purchases. We will not send promotional emails without your explicit consent.

7. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

8. Your Rights

You may:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of promotional communications

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information about exercising these rights.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Effective Date" and will be effective as soon as it is accessible.

12. Contact Us

For questions about this Privacy Policy or our privacy practices:

Med Ops Manuals, LLC

Email: anna@medopsmanuals.com

Website: www.medopsmanuals.com

By using our Website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.